We solve key questions for the development and management of the digital business. These include developing a customer-centric value proposition, optimising pricing models and service level agreements or designing a digital customer journey. Thanks to our “Smart Service Engineering” development approach, our partners and customers develop profitable smart services up to eight times faster.
09.05.2019 LogObject Experience Day
15.05.2019 – 17.05.2019 Further Education Course Smart Service Manager (Module I)
27.05.2019 – 29.05.2019 Further Education Course Smart Service Manager (Module II)
04.06.2019 – 05.06.2019 ERP-Days “Smart Operations – Vordenken. Gestalten. Umsetzen.”
25.06.2019 Center Conference des Center Smart Services
All events 2019
It was particularly exciting to see how a simple retro-fit and the resulting targeted support of the employees could increase productivity many times…
Our aim: Support Digital Business Engineering
We offer you a broad spectrum of different services and options when you work with us. Our aim is to help you move forward on your way towards Industrie 4.0. This includes university-qualified programs for further education and training, the optimization of business processes as well as the development of new business models.
Our portfolio also includes unique possibilities to join our broad international network and work together with partners – all in the framework of our large community at the Smart Logistics Cluster on the RWTH Aachen Campus. Once you have become a part of our community, you will have access to our work groups, our creative inno circles, informative conferences and detailed workshops and courses. Read on to learn more about how you can become part of our community today!
What makes us unique
When working with us, you do not only benefit from our great network of renowned partners, but also from our own process model for the development of new digital services: the so-called Smart Service Engineering. The very core of this innovative design model (right) is a crucial step: The development and testing of solution-oriented prototypes. These help to overcome the usual long and costly period of extensive analyses and development-phases by, instead, targeting one specific problem and thus producing results very quickly. By doing so, the prototypes also help to generate learning results more quickly than standard procedures. Work with us to develop innovative smart services for your company with a clear target and focus on customer satisfaction. Read more to see how we help you to develop smart services way beyond the sole creation of a demonstrator!