18. December 2018
What we achieved in 2018 – and what lies ahead!
The end of the year is a good time to look back at what we achieved in 2018. Therefore, we have briefly summarized our highlights of the year. These include the consortium study “Sales of Smart Services” as well as the study “Future of Facility Management”, both of which will be completed at the beginning of 2019.

Due to the positive feedback and the great demand for 2019, we have decided to offer our certificate Course “Smart Service Manager” again in May and November, because the topics of smart service innovation and market development are of steadily increasing importance for many companies.

Our event on the “Future of the Textile Chain” has also hit the nerve of time. For 2019, go ahead and highlight March 26th in your calendars! We would like to invite you again to the DCC and spend the day with you focusing on the topic “Future of the textile chain – digital production”. We are also looking forward to the results of our “Airquality” project, which, just last week, successfully introduced its first product prototypes to the streets of Aachen in the name of air quality. The aim of the project is to show a much more comprehensive statement about the actual air quality of the city compared to today’s standard measurement method. The data obtained will be transferred to various solutions for improving air quality in urban areas.

Innovative business models for the mobility of the future are also the topic of the “Case Competition”, which is popular among students and companies alike. Together with the FORD Research and Innovation Center Aachen, the teams are developing new business model ideas for FORD Transit in the current competition. The announcement of the winning teams and the presentation of the “Service Innovation Award”, which is supported by the Walter Eversheim Foundation, will take place as part of the Aachen “Dienstleistungsforum” (Service Forum) in March. Our “Industrial Machine Learning” study will also begin in the first quarter of the next year. The aim of the study is to identify successful providers of industrial machine learning techniques and to identify what distinguishes them. The results will be used to simplify the selection process for machine learning providers.

In spring, we will launch our “Subscription Business” consortium benchmarking, which focusses on the “Subscription Business” business model, a new type of business model for Industrie 4.0. The benchmarking examines the question of how the business model can be applied with the greatest possible benefit.

Further projects such as the “Smart Service Engineering”, “Smart Service Partnering”, the consortium projects “Strategy Options in the Age of Platform Economics” and “Capabilities for Digital Business Models” as well as the consortium benchmarking “Customer Insights” will follow in the second half of the year.

We wish you a Merry Christmas and a Happy New Year 2019!