Do you want to build your digitization strategy to maximize profits and make the right investment decisions based on the data situation to successfully promote the digitization potential of your company?
AR enables the documentation of maintenance operations and troubleshooting, and thus a successive accumulation of work instructions, which are supplemented by multimedia content, and
Digital products present new challenges to the previously established structures of manufacturer, dealer and service partner as well as customer. Digital products offer customers direct added value and provide manufacturers with the opportunity to gain insights into the usage phase of their products. At the same time, dealers have little interest in selling digital products due to the high distribution costs of digital products and the small sales volume compared to machines.
Customer Insights, the knowledge of the customer’s needs, is the key to a comprehensive 360° customer understanding and a fundamental element on the way to more customer centricity.
We were looking for a partner who, like us, not only talks about the challenges of digitalization, but also knows these challenges from application and generates individual solutions based on his knowledge.
We congratulate the winners, thank all participants as well as the Schaeffler Group as case partner and the KVD.
The aim of the new consortium benchmark is to identify exciting approaches to implementing smart products and to take a look behind the scenes of learning from usage data. The focus is on the cross-company exchange of smart products through the consortium benchmark
We are primarily interested in being directly involved in new ideas, developments and trends. Be it in project-accompanying committees, as participants in events, as networkers in the respective communities or as active players in application-oriented research.