RWTH-certified course “Smart Service Manager”

Develop and establish digital business models

In the age of digitalization, employees who have received in-depth training in all aspects of smart services business models are more in demand than ever. Digital start-ups use innovative digital services to gain market share in business areas that have been firmly in the hands of established companies for many years.

This is why it is not only important, but essential for the competitiveness of many companies to provide managers, project managers and those who whill be Managers in the future with comprehensive training in how to uncover the potential of smart services in their companies, how to quickly develop adequate service offerings and how to establish them on the market successfully.

The “Smart Service Manager” certificate course is an advanced training course for specialists and managers whose main area of responsibility are digitisation strategies and the development and establishment of digital business models. More information on all of the Center Smart Services activities, cooperation possibilites as well as details on what we do and why can be found in our FAQs!

Please note: The course language is German.

The course focuses on the following topics:

  • Digitisation strategy
  • Digital Leadership
  • Potential of data-based services
  • How to turn data to a business modell
  • Development of an integrated digital portfolio
  • Introduction to market and sale of smart services
  • IoT plattforms
  • Rapid-CPS Prototyping
  • Machine Learning/AI


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Course dates

  • Winter 2019:
    Module I 13.11.2019 – 15.11.2019
    Module II 25.11.2019 – 27.11.2019
  • Spring 2020:
    Module I 22.04.2020 – 24.04.2020
    Module II 06.05.2020 – 08.05.2020
  • Winter 2020:
    Module I 04.11.2020 – 06.11.2020
    Module II 18.11.2020 – 20.11.2020
  • Spring 2021
    Module I 05.05.2021 – 07.05.2021
    Module II 19.05.2021 – 21.05.2021

Sign up for the RWTH-certified course “Smart Service Manager”

Please submit a seperate application for every person wishing to sign up for the course. Thank you!

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The regular course fee is 3.500€ plus VAT. Enrolled Center Smart Services members on RWTH Aachen Campus pay a reduced fee of 2.500€ plus VAT. If you book the course in fall up to four weeks in advance, you will receive an early bird discount (deadline: 14.09.2019). The reduced fee for the course including the discount is 2.975€ plus VAT.

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Registrations will be processed in the order in which they are received.

We are also happy to offer you this course as an in-house program tailored to your company’s individual needs.

Request inhouse-training!


Sabine Bergs
Head of Marketing
+49 0241 47705 606

Do not hesitate to get in touch!