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Service Innovation
Make change possible
6 success principles
Principle 1: Involve customers as early as possible
Principle 2: Maximum use of external and internal sources
Principle 3 Risk minimization through a collective evaluation process
Principle 4 Faster market entry with minimum viable services
Principle 5 Learn from data
Principle 6 Formalised iterative innovation process
Implement principles successfully
FIR – competent partner in practice
Sources