The Center Smart Services Mission
The overall topic of digital transformation and smart services keeps growing in all industrial areas. More and more companies realize just how crucial data can be for their overall success and their future development. This is why researchers and industrial engineers all over the world are working hard to make the vision of Industrie 4.0 a reality. The Center Smart Services is also deeply dedicated to this idea and the concept of Smart Service Engineering. To help make it come true, the center works with international, renowned scientific and industrial partners to form a unique amalgamation of powerful experts on this topic. Ever since its founding in 2015, we have not only developed and optimized data-based services for the producing industry but we have also helped many businesses to collect and use data to give recommendations for future actions. Furthermore, our small group of experts has grown and become a large international network, whose impressive strength and creativity we all benefit from.
To support industrial businesses with the development of data-based services, we developed our own innovative procedure model: The Smart Service Engineering Cycle. The very core of this design model consists of the fast designing and testing of solution-oriented service prototypes.
Instead of being stuck in costly and lengthy phases of analyses and development, this procedure model focuses on a very fast realization process, which makes it possible to achieve learning effects very quickly. This increased speed is one of the most important target variables when it comes to the development and implementation of new services and the overall success of digital transformation processes. While more and more companies fill the market with different industrialization scenarios, it is essential to be able to offer new smart service solutions to customers quickly. We discussed this need for speed in great detail with our guests during an event in December 2018, when we met at the Center Smart Services with partners, guests and selected specialists. Our Smart Service Engineering model supports companies during the entire development process of a new service. This process ranges from the strategic placement of the service to the identification of customer requirements and the development of the service prototype and finishes, finally, with the rollout of the market-ready service and the development of new markets. To offer cooperating companies the adequate help they need, we use a unique set of methods and benefit from the outstanding infrastructure of the Smart Logistics Cluster. The campus surrounding was built together with our partners and includes a demonstration lab as well as numerous innovation labs and ready-to-use IoT-platforms.
We, at the Center Smart Services, are looking forward to design unique solutions with you for your tansformation plan with the help of our development. We also want to define a digitisation strategy, which will help you on your way towards Industrie 4.0. Our services are aimed at companies wishing to explore new business fields with smart services and make use of their data with the help of modern data analysis approaches (such as machine learning). Further education offerings and industrial services on the topic of smart service implementation complete our portfolio.
Are you curious to find out more? We are happy to find individual cooperation possibilities for you – send us a message! You can read more about memberships at the Center Smart Services here. If you are interested in becoming part of our team, have a look at our current vacanies.